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What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

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Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Water damage work in St Marys in October 2026 covered 10 rooms, each recorded as the job progressed. The crew’s first task was to remove the wet floor coverings, which left bare, stained concrete in at least one room. Carpet that has been soaked rarely dries properly in place, so pulling it up early is part of stopping the damage from spreading.

Stripped room floor with water staining and two moisture meters on the dark sheeting.

Once the floors were open, moisture meters were placed on the surfaces and the sheeting to measure how much water remained. The readings show where moisture is still held and tell the technicians where to focus their drying equipment. Drying a building is a matter of measurement rather than guesswork: the aim is to bring materials back to a dry, stable level before anything is rebuilt.

The work was carried out in line with IICRC S500, the industry standard for water damage restoration. That standard sets out how the assessment, drying and monitoring should be done, and how the results are recorded. Live onsite reporting kept the documentation current as each room was assessed.

For people in St Marys and the surrounding suburbs, water damage can start small and still cause lasting trouble if moisture is left in walls, subfloors or under flooring. Staining, a musty smell and lifting boards are common signs that a floor hasn’t dried fully. Prompt removal of wet materials and proper drying are what limit that kind of follow-on damage.

Elite Restoration is an IICRC Certified Firm and operates 24/7 for emergency mitigation call-outs. Where insurance is involved, the team liaises with the insurer on the claim, and the job is managed through to close out.

Read more about our Water Damage Restoration service.