Water damage and structural drying
Water soaks into more than the floor coverings. It wicks up plasterboard, settles under timber floors and sits in wall cavities, which is why drying the structure matters as much as removing the water.
Water Damage Restoration and Structural Drying are carried out in line with IICRC S500, and our technicians' IICRC certifications include water damage restoration and applied structural drying. Water Leak Detection and Dehumidifier Hire are available too.
Mould and air quality
Close to the lake and the coast, a damp corner can turn into mould before long. Mould Inspection & Testing, Mould Removal & Remediation (in line with IICRC S520) and Air Quality Testing are all part of our Newcastle service, with samples tested through NATA-accredited laboratory partners.
Fire, smoke and difficult jobs
Fire & Smoke Restoration is carried out in line with IICRC S700. We also handle Lead Paint Removal, Meth Testing & Decontamination, Trauma & Crime Scene Cleaning, Deceased Estate Clearing, and Hoarding & Squalor Cleaning.
Those last three are jobs people often put off asking about. You don’t need to explain more than you want to, and we keep it discreet.
Areas we cover
In and around the city, that’s the Newcastle CBD, Hamilton and Charlestown. Around the lake it’s Cardiff, Belmont and Toronto, and inland it’s Maitland and Cessnock.
Working with your insurer
We liaise with your insurer from the first call to final sign-off, and our 7-Day EOL (End-of-Loss) project life cycle is built to close the loss out end to end. Our targets include a completion report within 24 to 48 hours, and you’ll get live onsite reporting along the way.
Our targets also include an initial report and a scope or quote within 24 hours, and monitoring on alternate days.
Our technicians' IICRC certifications also include applied microbial remediation, and Elite Restoration is CM3 certified with $20 million in public and products liability cover. We’re members of the IICRC, the Restoration Industry Association, the Franchise Council of Australia and the Facility Management Association of Australia.
A Google review from chubs: “These are great guys to work with, thanks Elite!”
Recent case studies
Water Damage Restoration — West End
Completed December 2025 · property · Job SM8-10682
Water damage restoration was performed after a water tank overflow.
Water Damage Restoration in Newcastle
Fire and Smoke Restoration — Wangi Wangi
Completed August 2026 · property · Job SM8-12368
Fire and Smoke Restoration in Newcastle
Mould Inspection & Testing — Banora Point
Completed August 2025 · property · Job SM8-9257
Mould assessment and make safe work were conducted at a house.
Mould Inspection & Testing in Newcastle
Mould Removal & Remediation — West End
Completed July 2025 · property · Job SM8-9184
Mould inspection was conducted at a house.
Mould Removal & Remediation in Newcastle
Dehumidifier Hire — Springwood
Completed December 2025 · property · Job SM8-10789
A water damage inspection was conducted to check wall dryness.
Dehumidifier Hire in Newcastle
Air Quality Testing — Hawthorndene
Completed August 2025 · property · Job SM8-9337
Mould was present in a rental property's bathroom and kitchen areas, requiring a report and inspection.
Air Quality Testing in Newcastle
Structural Drying — Pratten
Completed December 2025 · property · Job SM8-10686
A hailstorm caused damage to a solar panel, control panel, and outdoor furniture, requiring assessment.
Structural Drying in Newcastle
Water Leak Detection — Brassall
Completed December 2025 · office · Job SM8-10679
Water entry through the roof caused damage, leading to mitigation and restoration work.
Water Leak Detection in Newcastle
Water Damage Restoration
Fire and Smoke Restoration
Mould Inspection & Testing
Mould Removal & Remediation
Dehumidifier Hire
Air Quality Testing
Structural Drying
Water Leak Detection
Trauma & Crime Scene Cleaning
Deceased Estate Clearing
Hoarding & Squalor Cleaning
Meth Testing & Decontamination
Lead Paint Removal
