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Service locations across Australia. Click a pin to open that location.

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Latest from the blog

What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Hi! 👋 How can we help today?

Why this needs specialist cleaning

Blood and other bodily fluids can carry disease, and they rarely stay where they can be seen. They soak into carpet, underlay, mattresses, plasterboard and the gaps in flooring. A surface clean can leave contamination and odour behind, which is why affected materials are often removed rather than cleaned.

It is also not work anyone close to the situation should have to do.

What happens when you call

  1. We listen first, then talk through what has happened and what you need, without pressure.
  2. The team arrives discreetly. In metro areas, the target is to be on site within 2 hours.
  3. The affected areas are assessed and a scope or quote is provided within 24 hours.
  4. Contaminated materials and belongings that can’t be saved are removed and disposed of as biohazard waste.
  5. Surfaces are cleaned and disinfected, and odour is treated at the source rather than masked.
  6. The property is handed back, with a completion report within 24 to 48 hours.

Insurance and paperwork

Many home and business insurance policies cover this kind of cleanup. Elite Restoration liaises with your insurer on the claim from the first call through to sign-off, so you are not left managing it on your own.

Who you are dealing with

Elite Restoration is part of the Elite brand, operating since 1984, with head office in Acacia Ridge, Brisbane, and work Australia-wide. The business is an IICRC Certified Firm (70100265) and CM3 certified, and carries $20 million in public and products liability cover.

Trauma cleaning questions

Will this be kept private?

Yes. The work is done discreetly, and details are shared only with the people you choose, such as your insurer.

When can cleaning start?

Once police or the coroner have released the property. Call-out is available 24/7.

Is it covered by insurance?

Often, yes. We liaise with your insurer on the claim from start to finish.