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Service locations across Australia. Click a pin to open that location.

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What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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How drying actually works

Two kinds of equipment work together. Air movers push air across wet materials so the water evaporates; dehumidifiers pull that moisture out of the air so it can’t settle back in. Where water has got into wall cavities or under timber floors, specialist drying systems direct dry air into those spaces.

The target is the material’s normal dry level, measured against unaffected material of the same kind elsewhere in the building. That comparison is how we know when the job is finished, rather than guessing from how a surface feels.

How a drying job runs

  1. Emergency call-out is available 24/7, with a target of being on site within 2 hours in metro areas.
  2. Moisture is measured and mapped across the affected areas.
  3. Standing water is extracted, and materials that can’t be saved are identified.
  4. Air movers, dehumidifiers and cavity or floor drying systems are set up.
  5. Moisture readings are taken on alternate days and the equipment is adjusted as the building dries.
  6. A completion report, with the readings, is provided within 24 to 48 hours of finishing.

Homes, strata and commercial property

The same approach applies to a single home, a strata building where water has travelled between units, or a commercial site that needs to keep trading. An initial report and scope or quote follow within 24 hours, and onsite reporting is live throughout.

Who you are dealing with

Elite Restoration is an IICRC Certified Firm (70100265), with technicians certified in water damage restoration and applied structural drying. Insurance claims are handled with direct insurer liaison from the first call to final sign-off. The business carries $20 million in public and products liability cover.

Structural drying questions

How do you know when the building is dry?

Readings are compared with unaffected material of the same kind. When the wet areas match, they are dry.

How long does structural drying take?

Usually days rather than weeks, depending on the materials and how long they were wet. The readings show the progress.

Can you work with my insurer?

Yes. We liaise directly with your insurer, and the dry-down reporting supports the claim.