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What's included

Mould Inspection & Air Quality Testing

IICRC-aligned inspection with moisture mapping, indoor air quality sampling, and documented findings for stakeholders and insurers.

Containment & HEPA Filtration

Negative-pressure containment, HEPA-filtered air scrubbers, and worker decontamination protocols for safe in-situ remediation.

Surface Treatment & Post-Remediation Verification

Antimicrobial application followed by post-remediation verification testing to confirm clearance against project specifications.

Suburbs served from Newcastle

  • Belmont 2280
  • Cardiff 2285
  • Cessnock 2325
  • Charlestown 2290
  • Maitland 2320
  • Toronto 2283

Locations

Service locations across Australia. Click a pin to open that location.

Branches ← Back

Branches

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Latest from the blog

What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Controlled mould inspection and assessment
Accredited labs Eurofins laboratory partner IECL laboratory partner

Mould Policy: Inspection First (IICRC S520)

Mould remediation is never a simple clean. Under the IICRC S520 Standard for Professional Mould Remediation, treating mould without a proper inspection risks missing the underlying moisture source and leads to recurrence. Every mould job starts with a professional inspection by S520-certified technicians, so containment, controls and the remediation scope are set correctly from day one.

Inspection from $350 inc. GST. Remediation is scoped and quoted separately, only after the inspection.

  • Find the cause — identify the moisture source so remediation actually holds.
  • Set containment — protect unaffected areas during the work.
  • Clear scope & documentation — written report you can give insurers or strata managers.
First page of the sample mould remediation report PDF

See a Sample Mould Report

Want to know exactly what you’ll receive? Download a real example of the written report our S520-certified technicians produce after a mould inspection — findings, moisture readings, photos and the recommended remediation scope.

Download sample report (PDF)

From the first look to the final report

Mould Removal & Remediation in Newcastle: From the first look to the final report

Every stage follows IICRC S520, the industry standard for mould remediation.

  1. Inspection. We look at the affected rooms and find the moisture source. Where testing helps, samples go to NATA-accredited laboratory partners.
  2. Containment. The work zone is sealed off so spores stay put while the job runs.
  3. Removal. Plasterboard, underlay or other material the mould has gone through is taken out.
  4. Treatment and drying. Surfaces that can be kept are treated with an antimicrobial, then the structure is dried.
  5. Verification. Drying is monitored on alternate days, and you get a completion report within 24 to 48 hours of the work wrapping up.

You’ll have an initial report and a scope or quote within 24 hours of the inspection, so you know what’s coming out and why before anything starts. Live onsite reporting keeps you and your insurer up to date as the job moves.

What customers say about the drying side of the work

Most mould we see follows water that got in and stayed. One Google review from Ruby Leach describes exactly that risk:

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend!”

Getting walls dry quickly is what stops a leak from becoming a mould job in the first place.

Lake Macquarie, Maitland and the city

This page covers Newcastle along with Belmont, Cardiff, Charlestown, Toronto, Maitland and Cessnock, from the Newcastle CBD and Hamilton out to the Lake Macquarie shoreline. In metro Newcastle our target is to be on site within 2 hours of an emergency call, and emergency mitigation is available 24/7, 365 days a year.

If the mould followed a leak or a storm and you’re making a claim, we liaise with insurers on the claim and supply the reports they ask for. The work is carried out by an IICRC Certified Firm with multiple IICRC-certified technicians on staff.

Newcastle mould questions

Mould Removal & Remediation in Newcastle: Newcastle mould questions

Do you cover Maitland and Cessnock?

Yes, along with Belmont, Cardiff, Charlestown and Toronto. In August 2026 we worked on a property in Wangi Wangi. In metro Newcastle the target is to be on site within 2 hours of an emergency call.

Can I get an inspection and report without committing to the work?

Yes. The inspection gives you an initial report and a scope or quote within 24 hours, and you decide from there.

Is sample testing done?

Where it helps the scope, samples go to NATA-accredited laboratory partners.

What is the 7-day end-of-loss cycle?

It is the project life cycle we work to on an insurance loss, aiming to close the claim out end to end. We liaise with your insurer from the first call to the final sign-off.

Recent case studies

Mould Removal & Remediation — West End

Completed July 2025 · property · Job SM8-9184

  • 4 rooms documented

Mould inspection was conducted at a house.