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What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

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Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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In September 2026 our team completed water damage work in Mascot NSW 2020, and documented 11 rooms as part of the job.

A technician checks timber floor moisture with a Tramex meter, beside a pale fluffy debris patch.

Water damage work starts with mapping how far moisture has travelled. Technicians check timber floors and skirting boards with a moisture meter, which shows whether the water has soaked into the structure or only sat on the surface. In one part of the job, a technician checked timber floor moisture with a Tramex meter beside a pale, fluffy debris patch, a common sign that water has been sitting in the subfloor.

Walls can hold water that is not visible from the room. A thermal camera shows temperature differences across a wall surface, and cooler diagonal lines or a warm spot low on the wall can point to moisture trapped in the cavity. Readings like these help the crew decide where to open up, where to dry, and where to monitor.

Thermal camera view of a wall showing temperature variation, with diagonal cooler lines and a warm spot at the bottom.

Work of this kind is carried out in line with IICRC S500, the industry standard for water damage restoration. The standard covers assessment, the removal of wet materials, controlled drying, and checking that the structure has reached a safe moisture level before the job is closed out. Live reporting and scopes keep the property owner and any insurer involved on a claim informed as the work moves through each stage.

For homes and businesses in Mascot and the surrounding suburbs, water that gets into floors and walls can keep working on a building long after the visible puddle has gone. Timber can swell and warp, and damp materials can support mould growth if they are not dried properly. Documenting each room and checking readings at each stage is how the work is kept accurate and the building is brought back to a stable condition.

Read more about our Water Damage Restoration service.