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Service locations across Australia. Click a pin to open that location.

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Latest from the blog

What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Leaks and water damage

A 2-room job and a 17-room job have something in common: both need the moisture found and dried properly before anything is put back.

Water Damage Restoration and Structural Drying are carried out in line with IICRC S500, with Water Leak Detection and Dehumidifier Hire alongside. Our targets include monitoring on alternate days.

Mould and air quality testing

We offer Mould Inspection & Testing and Mould Removal & Remediation, the latter in line with IICRC S520, plus Air Quality Testing. Samples are tested through NATA-accredited laboratory partners.

Fire and smoke

Fire & Smoke Restoration is carried out in line with IICRC S700, and the IICRC certifications our technicians hold include fire and smoke damage restoration at Master level.

Specialist services

  • Lead Paint Removal
  • Meth Testing & Decontamination
  • Trauma & Crime Scene Cleaning
  • Deceased Estate Clearing
  • Hoarding & Squalor Cleaning

Thirroul in the north and Kiama in the south are both inside our Wollongong area. All of these are available from the Wollongong CBD and Fairy Meadow down through Port Kembla and Dapto to Shellharbour and Kiama.

While you wait for us

Turn off the water at the mains if you can do it safely, and switch off power to wet rooms. Then photograph the damage, room by room, before anything is moved. Your insurer will want to see it.

Insurance and paperwork

We liaise with your insurer from the first call to final sign-off, and our 7-Day EOL (End-of-Loss) project life cycle is built to close the loss out end to end. You’ll get live onsite reporting, plus scopes and quotes prepared onsite. Our targets also include an initial report and a scope or quote within 24 hours.

A Google review from chubs: “These are great guys to work with, thanks Elite!”

Who you’ll be dealing with

Our technicians' IICRC certifications include water damage restoration, applied structural drying and applied microbial remediation, and Elite Restoration is an IICRC Certified Firm, certificate number 70100265. We carry $20 million in public and products liability cover, our head office is in Acacia Ridge, Brisbane, servicing Australia-wide, and the Elite brand has been operating since 1984.

Recent case studies

Water Damage Restoration — Camp Hill

Completed April 2025 · property · Job SM8-7266

  • 6 rooms documented

Water was leaking through a ceiling fan affecting carpets, and extraction and drying were performed in the bedroom of a house.

Water Damage Restoration in Wollongong

Mould Removal & Remediation — Coopers Plains

Completed June 2026 · property · Job SM8-11898

  • 9 rooms documented

The garage had roof damage due to water, and work included preparing a scope of works for further remediation.

Mould Removal & Remediation in Wollongong

Mould Inspection — Beenleigh

Completed July 2026 · unit · Job SM8-12358

  • 9 rooms documented

Mould was reported on the ceiling in a bedroom, and make safe work was carried out to prepare for restoration in a unit.

Mould Inspection in Wollongong

Dehumidifier Hire — Ormiston

Completed May 2025 · property · Job SM8-7267

  • 9 rooms documented

The problem was water coming through the ceiling with wet carpets, and no mould growth was visible in a house.

Dehumidifier Hire in Wollongong

Air Quality Testing — Pimpama

Completed October 2024 · property · Job SM8-5448

  • 5 rooms documented

The job involved a mould investigation in a property.

Air Quality Testing in Wollongong

Structural Drying — Mount Gravatt East

Completed April 2025 · property · Job SM8-7260

  • 6 rooms documented

The problem was water entering the walk-in robe due to a fallen tree, and mitigation works were performed in a house.

Structural Drying in Wollongong

Water Leak Detection — Hamilton

Completed April 2025 · property · Job SM8-7312

  • 37 rooms documented

Water damage restoration was carried out.

Water Leak Detection in Wollongong