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What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

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Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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In July 2026 our team completed water damage restoration work across 6 rooms in Northcote VIC 3070. The work was carried out in line with IICRC S500, the standard that governs water damage restoration in Australia and internationally.

A technician's hand holding a moisture meter against a textured white wall.

For a job like this, the first stage is assessment. Technicians use moisture meters to map how far water has travelled through walls and ceilings, which is often further than the visible staining suggests. Readings are recorded room by room so the scope reflects what is actually wet, not just what can be seen.

Where plasterboard has been damaged or saturated, it is cut back to a clean, sound edge. Blue tape is often used to mark out the section to be removed so the boundary is clear before any work starts. Where ceilings show dark mould spots or water staining, the affected material is assessed and treated, and the cause of the moisture is addressed before the surfaces are closed up. Drying equipment runs until readings return to normal, and progress is checked against those readings rather than by eye.

Dark mould spots and water staining on a white ceiling beside a square ceiling vent.

Throughout the job, progress and scope details are reported on site, and where the work involves an insurance claim we liaise with the insurer on the claim. Our projects follow a 7-Day EOL (End-of-Loss) life cycle, which means the insurance loss is closed out end to end.

For people in Northcote, water damage can start small and spread quietly through a building, particularly in older homes and in rooms with ceiling vents or bathrooms that share walls. Early assessment and drying matter because moisture left inside walls and ceilings can lead to mould growth and further damage. If you notice staining, soft or bubbling plaster, or a musty smell after a leak, getting the area checked promptly helps limit what needs to be replaced.

Read more about our Water Damage Restoration service.