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What's included

Soot & Smoke Damage Cleaning

Specialised cleaning of soot residue from walls, ceilings, ducts, HVAC, and building contents using HEPA filtration and dry/wet methods as appropriate.

Odour Neutralisation

Thermal fogging, ozone treatment, and hydroxyl generation for persistent smoke odours in structural materials and salvaged contents.

Contents Restoration & Pack-Out

Inventory, pack-out, cleaning, deodorisation, and secure storage of salvageable contents during structural restoration.

Suburbs served from Sydney

  • Annandale 2038
  • Asquith 2077
  • Auburn 2144
  • Avalon 2107
  • Balmain 2041
  • Bankstown 2200
  • Baulkham Hills 2153
  • Blackheath 2785
  • Blacktown 2148
  • Bondi 2026
  • Bronte 2024
  • Brookvale 2100
  • Cabramatta 2166
  • Camden 2570
  • Campbelltown 2560
  • Caringbah 2229
  • Castle Hill 2154
  • Chatswood 2067
  • Coogee 2034
  • Cronulla 2230
  • Crows Nest 2065
  • Darlinghurst 2010
  • Dee Why 2099
  • Double Bay 2028
  • Fairfield 2165
  • Glebe 2037
  • Glenmore Park 2745
  • Gordon 2072
  • Granville 2142
  • Hornsby 2077
  • Hurstville 2220
  • Katoomba 2780
  • Kellyville 2155
  • Kogarah 2217
  • Lane Cove 2066
  • Leichhardt 2040
  • Leura 2780
  • Lidcombe 2141
  • Lithgow 2790
  • Liverpool 2170
  • Manly 2095
  • Maroubra 2035
  • Marrickville 2204
  • Merrylands 2160
  • Mona Vale 2103
  • Mosman 2088
  • Narrabeen 2101
  • Newtown 2042
  • North Sydney 2060
  • Parramatta 2150
  • Penrith 2750
  • Potts Point 2011
  • Pymble 2073
  • Pyrmont 2009
  • Randwick 2031
  • Riverstone 2765
  • Rockdale 2216
  • Rouse Hill 2155
  • Springwood 2777
  • St Leonards 2065
  • St Marys 2760
  • Surry Hills 2010
  • Sutherland 2232
  • Sydney CBD 2000
  • Turramurra 2074
  • Ultimo 2007
  • Wahroonga 2076
  • Waverley 2024
  • Westmead 2145
  • Woolloomooloo 2011

Locations

Service locations across Australia. Click a pin to open that location.

Branches ← Back

Branches

← Back to map

Latest from the blog

What our customers say

★★★★★

“Very good service, great job on upholstery especially. Arrived when he said, charged as quoted. No fuss. Some carpet stains were not budging though but then it’s an old carpet.”

— Dawn Oelrich, Feb 2024 · Redcliffe · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

Live chat

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How a Sydney fire job runs

Fire and Smoke Restoration in Sydney: How a Sydney fire job runs
  1. The call. Emergency mitigation call-out runs 24/7, 365 days a year, with a 2-hour on-site target across metro Sydney.
  2. Assess and scope. Residue, odour and moisture are mapped room by room, reported live on site. An initial report and a scope or quote reach you within 24 hours.
  3. Contain. The affected rooms are sealed so soot stops travelling through the building, which in a unit block means through the common spaces too.
  4. Dry. Water from hoses or sprinklers is extracted and the structure dried under IICRC S500, with readings on alternate days.
  5. Clean and remove. Surfaces and contents are cleaned; what can’t be recovered comes out, and the scope says so first. Asbestos in an older building is removed by in-house qualified technicians.
  6. Treat the odour and close out. A completion report follows within 24 to 48 hours of the work finishing.

Contents are assessed with the building, and the decision on each item sits in the report.

Across Sydney from Seven Hills

Glebe, Annandale, Balmain, Darlinghurst, Double Bay, Bondi, Bronte and Coogee in the inner city and east; Chatswood, Crows Nest, Gordon, Hornsby, Asquith, Dee Why, Brookvale and Avalon in the north; Baulkham Hills, Castle Hill, Blacktown, Granville, Auburn, Glenmore Park and Blackheath in the west; and Bankstown, Fairfield, Cabramatta, Camden, Campbelltown, Caringbah and Cronulla in the south and south-west. The branch in Seven Hills is 26.6 km from this area, and the 2-hour metro target applies.

Elite Restoration is an IICRC Certified Firm, certificate number 70100265, with technicians certified in fire and smoke damage restoration at Master level, and carries $20 million in public and products liability cover.

Questions Sydney customers ask

When can you start after a fire?

Once the fire service releases the building. The call-out runs 24/7 and the metro target is 2 hours to site.

Should I clean the soot myself?

No. It drives residue into paint, plaster and fabric. Wait for the assessment.

When can we move back in?

When the contained rooms are cleaned, the odour is treated and the readings say the structure is dry. The completion report records it.

Is fire damage covered by insurance?

That depends on your policy. Where it is an insured event, we liaise with your insurer from the first call to the final sign-off, working to a 7-day end-of-loss project life cycle.

What does fire damage restoration cost?

There is no fixed price on this page. The scope or quote arrives within 24 hours of the assessment, and how far the smoke travelled, the contents and the water decide it.

Does smoke damage reach rooms the fire didn’t?

Nearly always. In a unit it reaches the neighbours too, which is why the assessment covers every space the smoke moved through.

Recent case studies

Fire and Smoke Restoration — Maraylya

Completed July 2026 · house · Job SM8-12136

  • 10 rooms documented

Smoke damage was present throughout a house, requiring a quote for cleaning.