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What's included

Mould Inspection & Air Quality Testing

IICRC-aligned inspection with moisture mapping, indoor air quality sampling, and documented findings for stakeholders and insurers.

Containment & HEPA Filtration

Negative-pressure containment, HEPA-filtered air scrubbers, and worker decontamination protocols for safe in-situ remediation.

Surface Treatment & Post-Remediation Verification

Antimicrobial application followed by post-remediation verification testing to confirm clearance against project specifications.

Suburbs served from Port Macquarie

  • Kempsey 2440
  • Laurieton 2443
  • South West Rocks 2431
  • Wauchope 2446

Locations

Service locations across Australia. Click a pin to open that location.

Branches ← Back

Branches

← Back to map

Latest from the blog

What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Controlled mould inspection and assessment
Accredited labs Eurofins laboratory partner IECL laboratory partner

Mould Policy: Inspection First (IICRC S520)

Mould remediation is never a simple clean. Under the IICRC S520 Standard for Professional Mould Remediation, treating mould without a proper inspection risks missing the underlying moisture source and leads to recurrence. Every mould job starts with a professional inspection by S520-certified technicians, so containment, controls and the remediation scope are set correctly from day one.

Inspection from $350 inc. GST. Remediation is scoped and quoted separately, only after the inspection.

  • Find the cause — identify the moisture source so remediation actually holds.
  • Set containment — protect unaffected areas during the work.
  • Clear scope & documentation — written report you can give insurers or strata managers.
First page of the sample mould remediation report PDF

See a Sample Mould Report

Want to know exactly what you’ll receive? Download a real example of the written report our S520-certified technicians produce after a mould inspection — findings, moisture readings, photos and the recommended remediation scope.

Download sample report (PDF)

The steps, in the order we do them

Mould Removal & Remediation in Port Macquarie: The steps, in the order we do them

First comes the inspection, where we work out what’s wet and why. Then the affected room is contained so spores don’t travel. Anything the mould has worked through, like plasterboard or underlay, is removed. Surfaces that stay are treated with an antimicrobial, and the structure is dried and monitored on alternate days.

You get an initial report and a scope or quote within 24 hours, and a completion report within 24 to 48 hours once the work is done.

While the job runs, the contained room stays closed, but you can usually keep living in the rest of the home. Once monitoring shows the structure is dry, the room goes back into use. If you want to check progress, live onsite reporting shows the scope and updates as they happen, so there’s no guessing about what’s been removed or why.

Towns we cover around Port Macquarie

Besides Port Macquarie itself, this page covers Wauchope, Laurieton, Lake Cathie, Kempsey and South West Rocks. Emergency mitigation call-outs are available 24/7, 365 days a year.

What you can hold us to

The work is carried out in line with IICRC S520. Elite Restoration is an IICRC Certified Firm, CM3 certified, and carries public and products liability cover of $20 million. On an insurance job, we liaise with your insurer through to final sign-off. The Elite brand, operating since 1984, has been doing this kind of work for a long time, and our technicians hold IICRC certifications including applied microbial remediation and applied structural drying.

Questions people ask

Is the mould in my home dangerous?

Usually not in a small patch on a tiled surface. It’s more of a concern when it covers a large area, keeps coming back or affects someone with asthma or allergies.

Will it come back after treatment?

It shouldn’t, provided the moisture source has been fixed and the structure has been dried. That’s why we start with the source.

Do I need testing first?

Not always. If the cause and extent are clear, we can scope the job from the inspection. Where they aren’t, samples can go to our NATA-accredited laboratory partners.

Recent case studies

Mould Removal & Remediation — Gaven

Completed June 2025 · property · Job SM8-7962

  • 5 rooms documented

The job involved mitigation works for mould present on blinds, curtains, and furniture throughout a property.