Water damage restoration in Perth means finding where the water is coming from and stopping it, extracting what is standing, drying the structure with monitoring, and restoring what was affected, in line with IICRC S500. Metro Perth carries our 2-hour on-site target for emergency calls, and the call-out runs 24/7, 365 days a year.
The first hours decide what is dried in place and what comes out. Carpet, underlay and plasterboard reached early can usually be saved.
Google4.6★★★★★★★★★★100+ reviews
What's included
Emergency Water Extraction
Rapid response water extraction from flooding, burst pipes, and storm damage with 24/7 dispatch and documented loss-mitigation.
Structural Drying & Dehumidification
Controlled drying of building materials with moisture mapping, monitoring, and verification documentation for insurance and compliance.
Mould Prevention & Antimicrobial Treatment
Post-flood antimicrobial application to prevent secondary mould growth on saturated structural materials.
“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”
“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”
“We just had water flood at our bedrooms. A previous carpet cleaner recommended Elite to us. Thanks to Elite, the water damage was fixed timely. Elite staff are very professional and responsive, providing excellent service. I highly recommend getting Elite for water damage restoration.”
“Elite responded quickly to our bedroom flood — professional, and highly recommended.”
— Yanfei Xie, Sep 2024
★★★★★
“Thank you for being available to assist with the flooding that occurred with our office at Underwood Centrepoint Stage 1. Ralph and I appreciated all you did for us during this difficult time.
Cheers,
Helen Bartels”
In July 2026 water ingress left a family room in Embleton wet and needing drying. The same month, at a property in Perth, mould was identified from water ingress in the downstairs living area and urgent make safe measures were needed, which is what happens when the first job is missed. Two Maylands properties in August and a Mullaloo property in July were documented room by room. The run covers Joondalup, Hillarys, Sorrento, Wanneroo, Scarborough and Yokine in the north, the CBD, Northbridge, East and West Perth, Leederville, Mount Lawley and Subiaco, Fremantle, Cottesloe, Coogee, Cockburn and Rockingham to the south, and Midland, Forrestfield, High Wycombe, Kalamunda and Mundaring in the hills.
How a Perth job runs
The call. Emergency mitigation call-out runs 24/7, 365 days a year, with a 2-hour on-site target in metro Perth.
Inspect and map. The technician traces the source and measures how far the water has gone through floors, walls and joinery, reporting live on site.
Stop the source and extract. Standing water is pumped out before drying starts.
Dry and monitor. Air movers and dehumidifiers run in the affected rooms, with readings on alternate days.
Remove where needed. Material that stayed wet too long, or anything touched by contaminated water, comes out, and the scope says so first. If mould has started, remediation follows IICRC S520.
Report. An initial report and a scope or quote within 24 hours, a completion report within 24 to 48 hours of finishing.
In a customer’s words
Ruby Leach wrote in a Google review after a pipe burst in her ceiling: “Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend!”
Questions Perth customers ask
How quickly should I act after finding water?
Straight away. Turn the water off at the source if you can and call. The earlier extraction and drying start, the more is dried in place.
How long does structural drying take?
It depends on the material and how long it was wet. Readings on alternate days say when it is dry, and the completion report confirms it within 24 to 48 hours of finishing.
Is water damage covered by insurance?
That depends on your policy and the cause. Where it is an insured event, we liaise with your insurer from the first call to the final sign-off and work to a 7-day end-of-loss project life cycle. Elite Restoration is an IICRC Certified Firm and carries $20 million in public and products liability cover.
Do I have to move out while you dry the house?
Usually not. The equipment runs in the affected rooms and the rest of the house carries on. Where the water was contaminated, the technician tells you which areas to stay out of.
What does water damage restoration cost?
There is no fixed price on this page. You get a scope or quote within 24 hours of the inspection, and the area affected, how long it was wet and the category of water decide it.
Recent case studies
Water Damage Restoration — Embleton
Completed July 2026 · property · Job SM8-12213
9 rooms documented
Water ingress caused wet conditions in a family room, requiring drying.
