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What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“Nino cleaned my carpet - good service - nice guy - great clean. Thanks heaps Nino”

— Gerard Treasure, Jan 2026 · Brisbane · Read on Google

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Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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The tools, and what each is good for

Water Leak Detection in Mackay: The tools, and what each is good for

The water meter answers the first question: with everything off, does it still move? A pressure test on one section of pipe then shows whether that section is holding. Listening equipment hears water escaping a pressurised pipe, though not a drain or still water. A thermal camera shows the cool or warm patch a leak leaves in a wall or slab, but sun and insulation can blur it. Moisture meters show where the water has gone, and that is what sets the drying.

A visit, step by step

  1. You tell us the signs and when they started.
  2. The leak is confirmed with the meter and pressure checks.
  3. It is located, marked for the repair, and photographed with readings.
  4. An initial report and scope follow within 24 hours.
  5. After the repair, the wet structure is dried in line with IICRC S500 and monitored on alternate days until dry.

A customer on the drying

Nicole Martin, in a Google review: “Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity.”

Mackay leak detection questions

Can I check for a leak myself?

Turn off every tap and appliance, read the meter, wait an hour without using water and read it again. If it has moved, there is a leak.

Is leak detection covered by insurance?

It depends on your policy. Elite Restoration liaises with insurers on a claim and provides the readings and photos they need.

Can a leak under a slab be found?

Often. A pressurised line under concrete can be heard and shows at the surface as a change in temperature, and moisture readings confirm the spot.

Who is responsible for a leak before the meter?

Generally the water authority, up to the meter, and the owner after it. Check with your water authority.

Recent case studies

Water Leak Detection — Camp Hill

Completed January 2026 · property · Job SM8-10992

  • 9 rooms documented

The problem was water leaking through a wall from a shower, and the work involved make safe measures in a house.