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What's included

Mould Inspection & Air Quality Testing

IICRC-aligned inspection with moisture mapping, indoor air quality sampling, and documented findings for stakeholders and insurers.

Containment & HEPA Filtration

Negative-pressure containment, HEPA-filtered air scrubbers, and worker decontamination protocols for safe in-situ remediation.

Surface Treatment & Post-Remediation Verification

Antimicrobial application followed by post-remediation verification testing to confirm clearance against project specifications.


Locations

Service locations across Australia. Click a pin to open that location.

Branches ← Back

Branches

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Latest from the blog

What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“Nino cleaned my carpet - good service - nice guy - great clean. Thanks heaps Nino”

— Gerard Treasure, Jan 2026 · Brisbane · Read on Google
★★★★★

“Very happy with the job thanks!”

— Shona Mulholland, Nov 2025 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Controlled mould inspection and assessment
Accredited labs Eurofins laboratory partner IECL laboratory partner

Mould Policy: Inspection First (IICRC S520)

Mould remediation is never a simple clean. Under the IICRC S520 Standard for Professional Mould Remediation, treating mould without a proper inspection risks missing the underlying moisture source and leads to recurrence. Every mould job starts with a professional inspection by S520-certified technicians, so containment, controls and the remediation scope are set correctly from day one.

Inspection from $350 inc. GST. Remediation is scoped and quoted separately, only after the inspection.

  • Find the cause — identify the moisture source so remediation actually holds.
  • Set containment — protect unaffected areas during the work.
  • Clear scope & documentation — written report you can give insurers or strata managers.
First page of the sample mould remediation report PDF

See a Sample Mould Report

Want to know exactly what you’ll receive? Download a real example of the written report our S520-certified technicians produce after a mould inspection — findings, moisture readings, photos and the recommended remediation scope.

Download sample report (PDF)

Understanding Mould Issues

Mould growth can pose significant health risks and can damage your property if not addressed promptly. Common causes of mould include:

  • Excess moisture from leaks or flooding
  • High humidity levels
  • Inadequate ventilation

It's essential to address mould problems quickly to prevent further complications.

Our Mould Removal & Remediation Process

Our mould remediation process is thorough and effective, following the IICRC S520 guidelines. Here’s what you can expect:

  1. Initial Assessment: We conduct a comprehensive inspection of your property to identify mould sources and the extent of the problem.
  2. Containment: We set up barriers to prevent the spread of mould spores during the remediation process.
  3. Removal: Our team safely removes mould using industry-standard methods and equipment.
  4. Cleaning and Sanitising: We clean affected areas and sanitise surfaces to eliminate any remaining spores.
  5. Restoration: Finally, we restore your property to its pre-mould condition, ensuring your space is safe and healthy.

Why Choose Elite Restoration?

Choosing Elite Restoration comes with several advantages:

  • CM3 Certified: We are independently certified for compliance and safety.
  • 24/7 Emergency Call-Out: We are available around the clock for urgent mould situations.
  • Live Onsite Reporting: You will receive real-time updates and documentation throughout the remediation process.
  • 7-Day EOL Project Life Cycle: Our efficient project management ensures timely completion.

Located in Mackay, we proudly serve areas including Mackay CBD, North Mackay, Mount Pleasant, and Andergrove. If you suspect mould in your property or need expert assistance, contact Elite Restoration today for professional mould remediation services.

Recent case studies

Mould Removal & Remediation — Banora Point

Completed August 2025 · property · Job SM8-9257

  • 5 rooms documented

Mould assessment and make safe work were conducted at a house.