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What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“Nino cleaned my carpet - good service - nice guy - great clean. Thanks heaps Nino”

— Gerard Treasure, Jan 2026 · Brisbane · Read on Google

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Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Controlled mould inspection and assessment
Accredited labs Eurofins laboratory partner IECL laboratory partner

Mould Policy: Inspection First (IICRC S520)

Mould remediation is never a simple clean. Under the IICRC S520 Standard for Professional Mould Remediation, treating mould without a proper inspection risks missing the underlying moisture source and leads to recurrence. Every mould job starts with a professional inspection by S520-certified technicians, so containment, controls and the remediation scope are set correctly from day one.

Inspection from $350 inc. GST. Remediation is scoped and quoted separately, only after the inspection.

  • Find the cause — identify the moisture source so remediation actually holds.
  • Set containment — protect unaffected areas during the work.
  • Clear scope & documentation — written report you can give insurers or strata managers.
First page of the sample mould remediation report PDF

See a Sample Mould Report

Want to know exactly what you’ll receive? Download a real example of the written report our S520-certified technicians produce after a mould inspection — findings, moisture readings, photos and the recommended remediation scope.

Download sample report (PDF)

What the inspection uses, and why

Mould Inspection in Gold Coast: What the inspection uses, and why

A visual check still matters most. The affected rooms, ceilings, wardrobes and wet areas are checked one by one. Moisture readings come next and show where the building is holding water, often past the visible edge of the growth, and that is where the explanation usually sits.

Sampling is used selectively. An air sample is compared against outdoor air, since spores are everywhere, and it helps when mould is suspected but can’t be seen. A surface swab or tape sample identifies a particular mark. Samples are tested through NATA-accredited laboratory partners. Results describe how far contamination extends. They are not a verdict on anyone’s health.

Neither kind of sample replaces finding the water. A clean result from a room with a wet wall cavity only means the mould hasn’t spread far yet. The moisture readings are what tell you where it is heading next, and where the repair needs to start.

The steps

  1. Your description of what you have seen, and any storm, leak or overflow before it.
  2. Moisture readings and a check of every affected room.
  3. Samples where they add something.
  4. An initial report and a scope or quote, targeted within 24 hours, naming the likely moisture source.
  5. Remediation and structural drying in line with IICRC S520 and S500, then a completion report.

Drying is monitored on alternate days, and the completion report is targeted within 24 to 48 hours of the work finishing.

Elite Restoration does the remediation as well, so the scope is written by the team that will carry it out. Where the mould follows an insured event, the team liaises with your insurer on the claim from first call to final sign-off.

Elite Restoration is an IICRC Certified Firm, certificate number 70100265, with technicians certified in applied microbial remediation and applied structural drying. It carries $20 million in public and products liability cover.

Gold Coast mould questions

Mould Inspection in Gold Coast: Gold Coast mould questions

The mould appeared after a storm. Is that an insurance matter?

It can be, depending on your policy. Where mould follows storm or water damage, the team liaises with your insurer on the claim, and the insurer decides what is covered.

Why inspect if I can see where it is?

Because the visible growth rarely shows the full wet area, and the wet area decides whether the mould returns after it has been removed.

What stops it coming back?

Fixing the water source and drying the structure properly, not just cleaning the surface.

Recent case studies

Mould Inspection — Surfers Paradise

Completed August 2025 · property · Job SM8-9523

  • 7 rooms documented

Mould was found in the bedroom and lounge area, possibly from a leaking roof, requiring a mould quote at a house.