From the first call
Ring us at any hour, any day of the year. Once we’re on site you’ll get live onsite reporting, scopes and quotes, so decisions don’t have to wait on paperwork.
If you’re claiming, we liaise directly with your insurer from first call to final sign-off. Insurance work follows a 7-Day End-of-Loss project life cycle, closing the loss out end to end.
Water and drying
Water Damage Restoration, Structural Drying, Water Leak Detection and Dehumidifier Hire are all available around Bathurst, with the water work carried out in line with IICRC S500. Getting a building properly dry is what stops a water problem from turning into the next one. If a pipe has failed, turning the water off at the mains buys time.
Mould and air
Mould Inspection & Testing tells you what’s there. Mould Removal & Remediation, in line with IICRC S520, deals with it, and Air Quality Testing is available too.
Fire, smoke and other specialist work
We carry out Fire & Smoke Restoration in line with IICRC S700. For the harder situations there’s Trauma & Crime Scene Cleaning, Deceased Estate Clearing, Hoarding & Squalor Cleaning, Meth Testing & Decontamination and Lead Paint Removal.
A few common questions
How will I know the house is properly dry?
Drying is monitored rather than guessed at, and live onsite reporting means you can see the progress instead of taking it on trust.
Who tests the samples?
Sample testing goes through NATA-accredited laboratory partners.
Is a fire job handled differently from a water job?
It follows a different standard. Water damage restoration is carried out in line with IICRC S500, and fire and smoke restoration in line with IICRC S700.
The team behind it
Our technicians hold IICRC certifications including water damage restoration, applied structural drying, applied microbial remediation, and fire and smoke damage restoration at Master level. Elite Restoration is CM3 certified, with $20 million in public and products liability cover, and the Elite brand has been operating since 1984.
Recent case studies
Water Damage Restoration — Ashgrove
Completed October 2025 · property · Job SM8-10288
Water was extracted and cleaned from approximately 3 square meters in a granny flat.
Water Damage Restoration in Bathurst
Fire and Smoke Restoration — Bathurst
Completed September 2025 · house · Job SM8-9688
Fire damage from a candle led to the house burning down, requiring assessment and mitigation.
Fire and Smoke Restoration in Bathurst
Mould Removal & Remediation — Officer
Completed November 2025 · property · Job SM8-10683
The property had mould and pet urine issues, and an inspection was carried out.
Mould Removal & Remediation in Bathurst
Mould Inspection — Wantirna
Completed May 2026 · property · Job SM8-11833
Mould was reported on ceilings in bedrooms and the kitchen, prompting a request for inspection in a rental property.
Mould Inspection in Bathurst
Dehumidifier Hire — Warracknabeal
Completed September 2025 · property · Job SM8-9527
Storm damage caused water ingress and mould growth in the kitchen ceiling, requiring assessment and remediation.
Dehumidifier Hire in Bathurst
Air Quality Testing — Morningside
Completed April 2025 · property · Job SM8-6223
Mould cleaning was conducted in a property.
Air Quality Testing in Bathurst
Structural Drying — Manly
Completed February 2026 · property · Job SM8-11188
A water leak from a kitchen fitting was assessed, and floorboards were found to be damaged.
Structural Drying in Bathurst
Water Leak Detection — Burpengary
Completed June 2025 · house · Job SM8-7829
Water ingress caused mould growth in two-thirds of a home, requiring mitigation works.
Water Leak Detection in Bathurst