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What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
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“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

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Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Elite Restoration completed a water damage job in Springwood QLD 4127 in October 2026. The work covered nine rooms, each of which was documented as the job progressed.

water damage in Springwood, October 2026

Water damage work generally starts with containing the source of the water and removing standing water as quickly as possible. From there, the focus shifts to drying the structure. Moisture readings are taken across walls, floors and subfloor materials, and air movers and dehumidifiers are set up to bring those readings back to dry standard. Carpet, underlay and some building materials may need to be removed where they can’t be dried effectively. All of this work is carried out in line with IICRC S500, the industry standard for water damage restoration.

Recording each room matters because it shows what was affected, what was dried, and what was removed. Readings and notes are logged over the drying period so the progress of the job is clear at every stage. Live onsite reporting, scopes and quotes are part of how that information is shared during the job.

water damage in Springwood, October 2026

In cases where an insurance claim is involved, the job is managed from the first call through to completion. Elite runs its projects on a 7-Day EOL (End-of-Loss) life cycle, which means the insurance loss is closed out end to end, with an initial report and scope within 24 hours and a completion report within 24 to 48 hours of the work finishing. Liaison with insurers is handled as part of the job, and the work is carried out to the same standard regardless of how it is funded.

For people in Springwood, water damage can affect a home quickly and the effects are not always visible at first. Moisture left in walls, subfloors or carpet can lead to further damage if it is not dealt with promptly. Documented, standards-based drying is one way to make sure a property is brought back to a safe and dry condition. Emergency mitigation call-outs are available 24/7, 365 days a year, for jobs like this one.

Read more about our Water Damage Restoration service.