Beaches, hinterland and farms
The region runs from beach towns near Cape Byron to hinterland country around Nimbin and subtropical farmland, and restoration work can come from any of it. A call might come from a house near the Byron Bay Lighthouse or a property out past Casino, and the same services and standards apply to both.
Emergency mitigation call-out is available 24/7, 365 days a year, and live onsite reporting, scopes and quotes keep you informed once we’re there.
Water and drying
Water Damage Restoration and Structural Drying are carried out in line with IICRC S500, with Water Leak Detection to look for the source and Dehumidifier Hire when drying needs to keep going.
If water’s come inside
- Don’t walk through standing water where power points or appliances are under it.
- Shut off the water supply if the leak is from plumbing.
- Keep children and pets out of the affected rooms.
- Write down when it started, and take photos before the cleanup begins.
Mould in a subtropical climate
Warm, humid conditions suit mould, so it pays to check early. Mould Inspection & Testing and Mould Removal & Remediation are carried out in line with IICRC S520, with Air Quality Testing alongside and samples tested through NATA-accredited laboratory partners.
Fire, smoke and specialist work
Fire & Smoke Restoration follows IICRC S700. We also provide Trauma & Crime Scene Cleaning, Deceased Estate Clearing, Hoarding & Squalor Cleaning, Meth Testing & Decontamination and Lead Paint Removal across the Northern Rivers. Smoke can leave residue and odour well beyond the room where a fire started, so the whole building gets looked at.
Insurance
We liaise with your insurer from first call to final sign-off, and insurance work follows a 7-Day End-of-Loss project life cycle. Hang on to damaged items until the insurer has seen them. Elite Restoration is CM3 certified and an IICRC Certified Firm, and the Elite brand has been operating since 1984.
Two quick answers
Do you cover Murwillumbah and Mullumbimby?
Yes, along with Lismore, Casino, Ballina and Byron Bay.
Are you insured?
Yes. We carry $20 million in public and products liability cover.