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What's included

Mould Inspection & Air Quality Testing

IICRC-aligned inspection with moisture mapping, indoor air quality sampling, and documented findings for stakeholders and insurers.

Containment & HEPA Filtration

Negative-pressure containment, HEPA-filtered air scrubbers, and worker decontamination protocols for safe in-situ remediation.

Surface Treatment & Post-Remediation Verification

Antimicrobial application followed by post-remediation verification testing to confirm clearance against project specifications.


Locations

Service locations across Australia. Click a pin to open that location.

Branches ← Back

Branches

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Latest from the blog

What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“Nino cleaned my carpet - good service - nice guy - great clean. Thanks heaps Nino”

— Gerard Treasure, Jan 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Controlled mould inspection and assessment
Accredited labs Eurofins laboratory partner IECL laboratory partner

Mould Policy: Inspection First (IICRC S520)

Mould remediation is never a simple clean. Under the IICRC S520 Standard for Professional Mould Remediation, treating mould without a proper inspection risks missing the underlying moisture source and leads to recurrence. Every mould job starts with a professional inspection by S520-certified technicians, so containment, controls and the remediation scope are set correctly from day one.

Inspection from $350 inc. GST. Remediation is scoped and quoted separately, only after the inspection.

  • Find the cause — identify the moisture source so remediation actually holds.
  • Set containment — protect unaffected areas during the work.
  • Clear scope & documentation — written report you can give insurers or strata managers.
First page of the sample mould remediation report PDF

See a Sample Mould Report

Want to know exactly what you’ll receive? Download a real example of the written report our S520-certified technicians produce after a mould inspection — findings, moisture readings, photos and the recommended remediation scope.

Download sample report (PDF)

Our remediation process, one step at a time

Mould Removal & Remediation in Townsville: Our remediation process, one step at a time

Elite Restoration is an IICRC Certified Firm, and our technicians hold IICRC certification in applied microbial remediation. Jobs follow IICRC S520 and run in this order.

Inspection. We map where the growth is and look for the moisture source behind it. You get an initial report and a scope or quote within 24 hours.

Containment. The affected area is sealed off so the work doesn’t spread spores to clean rooms.

Removal and treatment. Porous material that can’t be saved comes out. Surfaces that stay are treated with an antimicrobial.

Drying and checks. The structure is dried and monitored on alternate days, and a completion report follows within 24 to 48 hours of the job finishing.

If testing is needed, samples go to NATA-accredited laboratory partners. If asbestos turns up in older building material, our own qualified technicians handle it rather than a subcontractor.

Why cleaning alone doesn’t hold

Mould needs moisture to grow. A leaking pipe, a roof that lets water in, a wet subfloor or a room with no airflow will keep supplying it. Clean the surface without dealing with that, and the growth returns, often in the same spot within weeks.

That’s why our inspection spends as much time on the cause as on the mould. The repair or ventilation change that stops the moisture is listed in the scope, so you can see what needs fixing.

Common questions

How long does remediation take?

It varies with the size of the area and how wet the structure is. Drying is checked on alternate days until it’s complete, and you’ll get the completion report within 24 to 48 hours of the last visit.

Does insurance cover mould?

That depends on your policy and what caused the moisture. We liaise with insurers on a claim, and our live onsite reports and scopes give them what they usually ask for.

What about my furniture?

Contents in the affected room are assessed at the inspection. What can be cleaned is kept apart from the work, and items that can’t be saved are recorded in the report for your claim.

Recent case studies

Mould Removal & Remediation — Mermaid Waters

Completed April 2025 · property · Job SM8-7623

  • 1 room documented

A moisture test was conducted due to a musty smell.