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What our customers say

★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“Nino cleaned my carpet - good service - nice guy - great clean. Thanks heaps Nino”

— Gerard Treasure, Jan 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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What Is Water Damage Restoration & How Is It Performed?

Water damage restoration has changed a lot in the last 20 years. Gone are the days of simply wet vacuuming and leaving windows open to “air things out.” Today, restoration is a scientific process guided by the ANSI/IICRC S500 Standard for Professional Water Damage Restoration, and supported by advanced tools, monitoring, and certified technicians.

At Elite Restoration, our team follows these standards on every job to keep your property safe and restore it to pre-loss condition. If you need urgent help, call us on 1300 899 276 or visit eliterestoration.au.

What Are the Consequences of Water Damage?

Every water damage job is different, but the risks are always serious. Excess moisture can affect:

  • Carpets, underlay, timber and plasterboard
  • Furniture, electronics, artwork and personal belongings
  • The building structure and foundations
  • The health and wellbeing of occupants

If water damage isn’t handled properly, it can lead to mould growth, contamination, bad odours, and costly structural repairs. The emotional toll can also be significant, especially when personal items are lost.

Common Sources of Water Damage

Water damage can come from almost anywhere. Some of the main causes include:

  • Burst pipes or plumbing failures
  • Sewage backflows
  • Leaking roofs or gutters
  • Faulty appliances
  • Stormwater and flooding
  • Groundwater pressure changes
  • Wind-driven rain
  • Accidents or vandalism

No matter the source, fast action is essential. Calling a certified restoration company immediately helps minimise damage and reduces replacement costs. Elite Restoration is available 24/7 across SEQ, call 1300 899 276 for immediate help.

What Will Elite’s Water Damage Technicians Do?

When we attend your property, our certified team will follow the S500 process to provide:

  • Water extraction and moisture mapping
  • Salvaging rugs, carpets, and contents where possible
  • Protection against secondary damage
  • Structural checks and drying plans
  • Honest advice on restoration vs replacement
  • A full restoration plan and regular progress updates

Every step is documented, including moisture readings, photos, work logs, and equipment usage, as required by the S500 standard.

Insurance & Water Damage Restoration

Most water damage jobs require insurance involvement. Elite Restoration technicians hold internationally recognised IICRC certifications accepted by all major insurers and government bodies.

Our reports, moisture logs, photos, and restoration plans meet or exceed the ANSI/IICRC S500 standard of care, helping your claim progress smoothly.

Aims of the Restorative Drying Process

The purpose of restorative drying, according to the S500 standard, is to return the property to:

  • A dry, safe, habitable condition
  • Cleanliness equal to or better than pre-loss
  • Moisture levels that meet industry targets

Our process includes:

  • Full inspection and moisture mapping
  • Scientific drying strategies
  • Regular site visits and moisture measurements
  • Removal of unsalvageable materials
  • Final verification and written reporting

We use commercial air movers, dehumidifiers, air filtration devices, and thermal imaging to ensure safe and efficient drying.

Contact Your Local Water Damage Restoration Specialists

If you’ve had a burst pipe, leak, stormwater intrusion, or flooding, it’s crucial to act fast. Quick response means more items can be saved, fewer repairs are needed, and long-term problems like mould are avoided.

Elite Restoration technicians will assess contamination levels, inspect structural impacts, and provide honest advice on repair vs restoration. We’ll restore what can be saved, remove what cannot, and document everything for your insurer.

For the very best water damage restoration services by IICRC-certified technicians, contact Elite Restoration today on 1300 899 276 or visit eliterestoration.au.

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