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What our customers say

★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google
★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Effective Smoke & Odour Removal

A fire can cause significant damage, not only from the flames, but from the smoke and odours that linger long after the fire is out. Smoke particles can cling to walls, ceilings, furniture, clothing, and even air-conditioning systems. If not treated properly, these odours can last for months and cause ongoing health and air-quality issues.

At Elite Restoration, we follow the ANSI/IICRC S700 Standard for Professional Fire and Smoke Damage Restoration to ensure safe, effective, and permanent removal of smoke residue and odours. For help, call 1300 899 276 or visit eliterestoration.au.

Why Smoke & Odour Removal Is So Complex

When materials burn, they rarely burn completely. This creates smoke and soot, and the type of residue depends entirely on what burned. Each type of smoke behaves differently, which means each requires a different cleaning method.

Why Identifying Burned Materials Matters

Understanding what burned is the first step in any proper restoration plan. Different materials produce different types of soot, each with its own cleaning challenges.

1. Plastics & Synthetic Materials

Burning plastics create thick black smoke with sticky, oily residue. This type of soot is difficult to remove and often requires specialised cleaning agents.

2. Protein Fires (Kitchens, Food, Cooking Oils)

Protein-rich materials such as meats or beans leave behind brown or yellowish staining, accompanied by strong, persistent odours. These residues are greasy and extremely challenging to remove without professional tools.

3. Natural Materials (Wood, Paper, Fabrics)

These generally create a dry, powdery soot that is easier to clean, but still requires care, as incorrect cleaning can push soot deeper into surfaces.

Correct identification allows Elite Restoration to choose the right cleaning method, equipment, and deodorisation process, preventing long-term damage and eliminating stubborn odours.

How Elite Restoration Removes Smoke & Odour

Our team uses a structured process based on the IICRC S700 fire restoration standard. This includes:

  • Full assessment to determine the type of smoke and affected areas
  • HEPA vacuuming to remove loose soot
  • Specialised chemical cleaning for oily or protein-based residues
  • Thermal fogging to eliminate odours deep within materials
  • Ozone or hydroxyl treatment for stubborn odours

Every step is designed to fully remove soot, neutralise odours at the molecular level, and prevent future issues.

Why Choose Elite Restoration?

  • IICRC-certified technicians trained in fire, smoke, and odour removal
  • Advanced equipment for safe and permanent deodorisation
  • Accurate residue identification to prevent recontamination
  • Clear, honest communication throughout the restoration process
  • Insurance-ready documentation for claims and reporting

We understand how stressful fire damage can be, and we’re here to restore your property and peace of mind.

Need Expert Smoke & Odour Removal?

For fast, certified help, contact Elite Restoration today:

📞 1300 899 276
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