AICLA Asia Pacific Claims Convention 2026

Elite Restoration Attends ACC26 Asia Pacific Convention 2026

Elite Restoration was proud to attend the AICLA ACC26 Asia Pacific Convention 2026, one of the region’s leading events for insurance claims, restoration, risk management and loss adjusting professionals.

Held at the Four Points by Sheraton Phuket Patong Beach Resort in Thailand, the convention brought together influential industry leaders, technical experts, insurers, loss adjusters and restoration professionals from across the Asia Pacific region under the theme:

“Shaping the Future of Claims In The Asia Pacific Region”

Representing Elite Restoration at the event were CEO Guosheng Wang alongside Business Development Manager Brenton Piccin, who attended the convention to engage with industry leaders, strengthen relationships across the insurance and restoration sectors, and gain deeper insight into the future direction of claims and catastrophe response.

For Elite Restoration, the convention provided a valuable opportunity to connect directly with the evolving challenges facing insurers, loss adjusters, restoration contractors and property stakeholders across the region.

Why ACC26 Was Highly Relevant to Elite Restoration

The ACC26 Convention strongly aligned with the core work delivered by Elite Restoration every day across Australia.

Many of the event’s major topics directly reflected the growing complexity of restoration and remediation projects being experienced throughout the industry, including:

• Water damage and escape of water claims
• Catastrophe response and recovery
• Mould remediation challenges
• Building science and forensic investigation
• Cyber and infrastructure-related claims
• Technical reporting and compliance
• The future role of AI within claims management

As a provider of 24/7 Water Damage Restoration Services, mould remediation, fire restoration and specialist recovery solutions, Elite Restoration continues to operate closely alongside insurers, loss adjusters and property professionals during complex claims events.

The convention reinforced the increasing importance of rapid response capability, documented outcomes, technical expertise and defensible reporting, all areas that form a core part of Elite Restoration’s delivery model.

Valuable Industry Insights and Learnings

Attending ACC26 provided important insight into how the claims and restoration industries are evolving across both Australia and the wider Asia Pacific market.

Sessions exploring catastrophe management, escape of water incidents and forensic building science highlighted the growing demand for restoration providers that can deliver:

• Fast mobilisation
• Technical accuracy
• Compliance-focused restoration
• Clear communication with insurers and adjusters
• Minimal disruption for property owners and businesses

Discussions around AI and the future of claims also reinforced that while technology is rapidly changing the industry, experienced restoration professionals remain critical when managing real-world property damage events.

The event also provided valuable networking opportunities with international loss adjusters, insurers and technical specialists, helping strengthen industry relationships and encourage knowledge-sharing across the sector.

Building Stronger Relationships Across the Claims Industry

One of the key benefits of the ACC26 Convention was the opportunity to engage directly with professionals involved throughout the entire claims lifecycle.

From insurers and loss adjusters through to technical consultants and recovery specialists, the event created an environment focused on collaboration, innovation and industry improvement.

For Elite Restoration, maintaining strong relationships within the insurance and restoration sectors is essential to delivering effective project outcomes during high-pressure events such as:

• Floods and water damage incidents
• Fire and smoke losses
• Mould contamination events
• Catastrophe recovery projects
• Commercial and large-loss restoration claims

The convention highlighted how important communication, coordination and trust have become in delivering successful restoration outcomes for insurers and property owners alike.

Reinforcing Industry Standards and Best Practice

Several presentations throughout the convention focused heavily on technical standards, forensic investigation and evidence-based restoration methodologies.

These discussions closely align with Elite Restoration’s commitment to delivering restoration services supported by recognised industry standards and technical processes.

Elite Restoration continues to operate in alignment with recognised restoration methodologies and industry frameworks, including IICRC Standards & Best Practices, ensuring projects are managed with professionalism, compliance and documented accountability.

For Guosheng Wang and the Elite Restoration team, ACC26 reinforced the importance of continuing education, industry collaboration and maintaining high technical standards across all restoration and remediation services.

Looking Ahead

As the insurance and restoration sectors continue to evolve, events such as ACC26 play an important role in helping industry leaders stay informed, connected and prepared for emerging challenges.

Elite Restoration was honoured to attend this year’s convention and contribute to ongoing conversations surrounding the future of claims, restoration and catastrophe response throughout the Asia Pacific region.

With more than 40 years of industry experience, Elite Restoration remains committed to delivering responsive, compliance-focused restoration and remediation services across Australia with professionalism, technical expertise and minimal disruption.

To learn more about Elite Restoration’s restoration and remediation services, request a quote here or call 1300 899 276.