IICRC Certified
We follow key IICRC standards — S500, S520, S700, and S100 — to ensure safe, compliant, high-quality restoration work across Australia.
Exploring Different Types, Categories of Water Damage and Restoration Tactics
Water damage can cause extensive harm to properties and belongings, making quick and correct restoration critically important. Understanding the types and categories of water damage helps determine the right response and treatment.
Clean Water Damage
Clean water damage comes from uncontaminated sources such as a burst pipe or a leaking faucet. Restoration tactics typically include stopping the source, removing standing water, drying, cleaning and repairing components.
Grey Water Damage
Grey water damage involves water that may contain some contaminants. Sources include washing machine overflows, dishwasher leaks or toilet overflow without solid waste. Safety gear, extraction of water and moisture, cleaning and disinfection are key steps.
Black Water Damage
Black water damage is the most serious type, involving highly contaminated water (such as sewage or flood water). It requires professional assistance, safe removal of damaged materials, thorough disinfection, advanced drying and mould testing.
Categories of Water Damage and Restoration Tactics
Category 1 Water Damage
Originates from clean water; typical restoration includes extraction, drying and repair of damaged materials.
Category 2 Water Damage
Water with moderate contamination; restoration includes protective gear, removal of non-salvageable materials, disinfection and advanced drying equipment.
Category 3 Water Damage
Severely contaminated water posing serious health risk; restoration requires professional remediation, removal of materials, disinfection, high powered drying, mould testing and preventive measures.
Additional Ways to Resolve Water Damage
Document damage for insurance, consult professionals when unsure and implement preventive measures (such as leak detection, proper drainage and regular maintenance) to reduce risk of future water damage.
Effective water damage restoration relies on correct identification of the type and category of water damage, followed by tailored treatment. With the right approach, property owners can recover their premises and protect their well-being.
